SUPPORT POLICY

RETURNS & REFUNDS.

Support policies governing Hardcore Harry shipping and customer orders.

SYSTEM STATUS

FIRST DEPLOYMENT GUARANTEEACTIVE

ORDER SUPPORTACTIVE

ACL COVERAGEACTIVE

FIRST BOTTLE GUARANTEE

If you're not happy with your first order, we'll refund one bottle within 30 days of delivery — no return required. One claim per customer.

If your order arrives damaged or incorrect, get in touch as soon as possible. We'll assess each case individually and sort out the right fix.

Because our products are food, we generally can't accept change-of-mind returns once an order has been delivered.

Nothing in this policy affects your rights under Australian Consumer Law. You're still entitled to any remedies the law provides.

Approved refunds go back to your original payment method wherever possible. Processing times can vary depending on your bank or payment provider.

Questions regarding returns?